Privacy Policy
Orren Ottowa – Privacy Policy
Effective Date: 31-10-2025
At Orren Ottowa, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
a. Personal Information
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely via our payment partners)
b. Non-Personal Information
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Browser type, IP address, and device information
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Site usage and analytics data collected through cookies
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you regarding your purchase or inquiries
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Improve our website and customer experience
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Send marketing updates and promotional offers (only with your consent)
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Prevent fraud and maintain security
3. Payment & Security
All transactions are processed through secure, encrypted payment gateways such as iDEAL, Bancontact, and Credit Card providers.
Orren Ottowa does not store or have access to your full payment details.
Our website uses SSL encryption to ensure that all data transferred between you and our servers remains private and protected.
4. Cookies
We use cookies to enhance your shopping experience and collect anonymous traffic data.
You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.
5. Sharing Your Information
We only share personal data with:
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Trusted service providers (for payment processing, shipping, and analytics)
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Legal authorities, if required by law
We do not sell, rent, or trade your personal information to any third party.
6. Data Retention
We retain your information only as long as necessary to:
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Fulfill your orders and provide customer service
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Comply with legal and accounting obligations
After this period, your data is securely deleted.
7. Your Rights
As a customer in Canada, you have the right to:
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Access and review your personal data
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Request corrections or deletions of your data
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Withdraw consent for marketing communications at any time
To exercise these rights, contact us at privacy@[storeemail].com.
8. Third-Party Services
Our website may include links to third-party services (e.g., Instagram, TikTok, or Shopify apps).
We are not responsible for the privacy practices of these external platforms, and we encourage you to read their policies before engaging with them.
9. Marketing & Emails
If you subscribe to our newsletter or create an account, we may send you updates, offers, or new collection announcements.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
10. Changes to This Policy
We may update this Privacy Policy periodically.
All updates will be posted on this page, and the revised version will take effect immediately upon posting.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling practices, contact us at:
📧 Email: info@orrenottowa.com
🕒 Mon–Fri: 9:00 AM – 5:00 PM
📍 Orren Ottowa – Canada
Orren Ottowa — Luxury. Integrity. Transparency.